Right of withdrawal
The right of withdrawal
You have the right to withdraw from the agreement within 14 days without giving reasons. During this period you can do with the product what is reasonably necessary to assess the product. You are allowed to try out the product as you would in a physical store. You can remove the product from the packaging, unless the packaging contains a seal. If you have done more than was necessary to try the product, we may charge you for this.
The withdrawal period expires 14 days after the day on which you, or a third party other than the carrier and designated by you, acquires possession of the product. If you have ordered several goods with different delivery times in one order, the withdrawal period expires 14 days after the day on which you received the last product or part. Once you have agreed with us on regular delivery of products, the withdrawal period expires 14 days after the day on which you or a third party designated by you acquire physical possession of the first product.
To exercise your right of withdrawal, we request that you send us an email, with or without the model form, to info@elisabethsway.nl. You must return the products within 14 days after sending the email. If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in the original condition and packaging. Refund In the event of a cancellation, you will receive all payments, including delivery costs for the outward shipment, as soon as possible and no later than within 14 days after you have indicated that you wish to exercise the right of withdrawal. We will refund you with the same payment method you used to pay, unless you agree on another method with us. You bear the costs for return shipping yourself. We estimate that these costs will amount to a maximum of €7.00.
Exclusion of right of withdrawal
The right of withdrawal is excluded for:
- products made to your specification, such as All personalized products.
- Items from Sale